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  I am confuse by Saurabh chauhan in Guest Relations , Concierge 10 months ago
  <p>good afternoon hey i want to ask one thing that right now iam working with the grand new delhi my designation is GSA and they send me in the business center and they are giving me 8500 in hand and i,ve got an another offer from leela palace new delhi they also giving me the GSA but they are sending me in the belldesk and they are giving me 8150 in hand without tips so iam bit confuse for... View this conversation
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  The key roles of a hotel manager are: by Sohel Arman in Guest Relations , Guest Relations 10 months ago
  <p>-to ensure that their business meets the needs of its users or clients <br />-to ensure that the hotel and its services (e.g. function rooms, restaurant) are marketed and promoted <br />-to ensure that booking, reservation and other selling processes are efficient and effective <br />-to ensure that the hotel is well-maintained, safe, clean and generally meets expected standards <br />-to... View this conversation
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  How can You Build Good Relation With YourGuest by Sohel Arman in Guest Relations , Guest Relations about 1 year ago
  <p>Feel comfortable, feel at home. Tell me what I can do for you.' These are issues for Guests and for you. Great contact with your Guests is essential in order to create a unique experience. Every Guest has his/her own wishes, and only a personal approach will make a difference. Your role will be essential in exceeding the expectations of your hotel Guests. Ask what Guests want and give them... View this conversation
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  Networking by Riaz Baksh in Guest Relations about 1 year ago
  <p>I would like to find out what is the best way to network with the the members of this community. I work for a merchant service provider,Heartland Payment Systems, and I am looking to discuss our services for credit card processing and payroll. I am looking to meet decision makers. We have many affiliations across the country for Hotel and Lodging so we know the business. Any advice would be... View this conversation
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  How to be a Hotel Receptionist by Matt Shiells-Jones in Guest Relations , Human Resources/Training about 1 year ago
  <p>Hi everyone; I have just launched my first book in a forthcoming series of hoteliers guides - How to be a Hotel Receptionist. This is a handy tool for anyone who is involved in guest interaction and particularly Front of House/Reception and has already been picked up by some major brands and Hospitality Schools for use in their courses and training.</p> <p>It covers a wide range of... View this conversation
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  Importance of Music in the public areas of the Hotels by Anna Belasova in Technology/Web , Guest Relations over 1 year ago

  http://www.hotelmarketingstrategies.com/bradley-newberger-music/

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  Ring - 5 rings last ring: 10 months ago
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  If you have a bad experience... You Tell 100,000 People! by Joshua Finch in Guest Relations , Business Operations almost 2 years ago
  <p>As I start thinking of a dissertation that I want to write to obtain my Master's Degree, its impossible not to think of how bad of an experience I had with my waitress at lunch. What was that old saying? "For every good experience you have, you may tell 1 person. For every bad experience, you will tell 10 people!" I believe with social networks and this lovely thing we like to call the... View this conversation
  Ring - 6 rings last ring: 6 months ago
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  Name the best book on literature related to hotels, hospitality or travels. by Jorge Dau in Guest Relations , Guest Relations almost 2 years ago

  Hotels are a great source for stories of all sorts. But not every written story that features hotels in its plot actually conveys the inspiration to entertain or produce ideas. Let us make an effort to bring about the best titles we have ever come across on the subject.

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  Ring - 9 rings last ring: about 1 year ago
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  What's the toughest guest you had to deal with and how did you deal with him/her? by Anand Patel in Public Relations , Guest Relations about 2 years ago

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  Worst complaint you've ever received from a guest by Anand Patel in Guest Relations about 2 years ago

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There is no recommended reads.